Welcome to Nails by Meet, your trusted destination for high-quality Handmade Nails. We take pride in offering you the finest products to enhance your Hands beauty. To ensure a smooth shopping experience, please review our Non-Returnable and cancellation policy below:
Non-Returnable Products
We regret to inform you that all products purchased from Nails by Meet are non-returnable and non-refundable .
Conditions for Returns and Refunds
We understand that mistakes can happen, and we are committed to addressing any issues that may arise. You may request a return or refund under the following circumstances:
Wrong Product Sent: If you receive a product different from what you ordered, please contact us immediately. Refund will be give within 15 – 25 days
Defective Product: In the rare event that you receive a defective product, please let us know so that we can assist you promptly.Refund will be give within 15 – 25 days
Damaged Product: In case you receive a damaged product, please contact us immediately. Refund will be give within 15 – 25 days
However, please note that we require a package unboxing video for all claims related to defective, wrong, or damaged products. This video will be helpful in processing your replacement request smoothly.
Please be aware that there will be no replacement processed without the required package unboxing video.
Cancellation Conditions
Orders can be canceled under the following conditions:
• Cancellation Window: You can request a cancellation for your order at any time until it has been shipped. Once the products are shipped, cancellation requests cannot be accommodated.
How to Reach Us
If you encounter any of the above issues, or if you have any questions or concerns, you can reach our customer support team via the following methods:
• Email: Send us an email at [email protected] .
• Phone/WhatsApp: Call or message us at +91 7888705418 .
Business Hours
Our customer support team is available to assist you during the following business hours:
• Monday to Saturday: 10:00 AM to 6:30 PM (IST)
Refund Process
• For prepaid orders, refunds will be processed to the original source of payment.
• For Cash on Delivery (COD) orders, we will process refunds via Bank Transfer or UPI only. Please provide the necessary details for the refund process.
Return Window
You must initiate a return within 1 days of receiving the product if it meets the conditions mentioned above. Requests made beyond this period will not be entertained.
We strive to ensure that your shopping experience at Nails by Meet is enjoyable and hassle-free. Thank you for choosing us for us. If you have any further questions, require assistance, or need to request a cancellation, please do not hesitate to contact us.
Please note that this policy is subject to change, and the latest version will be available on our website.